Processing + Shipping

Our shipping schedule runs from Monday to Friday. Processing your order will take 1-2 business days, followed by shipping within 2-3 business days from the date of your order. During major sales and promotions, please allow up to 3-5 business days for processing and delivery. All deliveries require a signature upon receipt.

 

Within the United States, we ship exclusively via EXPRESS FEDEX, ensuring receipt confirmation and insurance for your peace of mind. Delivery typically occurs within 2-3 business days after the processing period. Orders are dispatched once payment is confirmed and cleared.

 

All orders are subject to fraud risk analysis. 

 

Jay Lucas Hair reserves the right to substitute the specified delivery method with a comparable alternative. Shipping charges may vary from the actual rate charged by the carrier and must be paid in full at the time of order.

 

On rare occasions, our carrier service may encounter transit delays. Please note that Jay Lucas Hair is not responsible for delays caused by our carrier service or acts of nature. Consequently, refunds or chargebacks will not be honored due to these transit delays.